Additional Policies and Info

 

Arrival Time
Patrons are encouraged to arrive at least 15 minutes prior to showtime. In the event of a sell-out, late arriving ticket holders are not guaranteed a seat.

Rush Line
In the event of a sell-out screening, a rush line will be formed. Unoccupied seats will be released at showtime as they become available.

Sponsors, Supporters, and Passholders Late Arrival
All Sponsors, Supporters, and passholders entitled to a reserved seat must arrive five minutes prior to printed screening time in order to be guaranteed their seat. At above said time, seats not yet claimed by sponsors, supporters, or passholders will be released to patrons waiting in the rush line. Numbers will be distributed to all rush line patrons and rush line tickets will be sold as seats become available on a first come, first served basis.

Refunds
Refunds will only be given if a program is cancelled or in the case of a documented illness or injury.

Questions
For further information or questions, contact the PJFF Box Office at 215-545-4400 (Monday-Friday, 10 to 4 pm)